Shipping Policy
Order Processing
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Orders are processed within 1–2 business days.
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No processing on Sundays or public holidays.
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You'll receive a confirmation once the order is shipped.
Shipping Within India
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Standard Shipping: 4–7 business days (₹50–₹100).
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Express Shipping: 1–3 business days (₹150–₹250).
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Delivery time may vary by location and courier service.
International Shipping
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Available on request.
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Please contact us before placing an international order.
Tracking & Updates
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Tracking ID and courier details are shared via SMS/email.
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Track orders on our website or the courier’s site.
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Updates will be provided if there’s a delay.
Delays & Issues
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Delays due to weather, courier issues, or festivals may occur.
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If delayed beyond 10 days, contact our support team.
Address Accuracy
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Make sure your delivery address is correct and complete.
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We are not responsible for failed delivery due to incorrect address.
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Re-shipping costs due to return will be borne by the customer.
Damaged or Missing Items
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Report damage or missing items within 24 hours of delivery.
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Send photos via WhatsApp/email for quick support.
Customer Support
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For shipping-related queries:
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📧 Email: support@bluezilva.com
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